TALK TO US

 

We'd love to hear from you

 

​E-MAIL

histolab@meditimeusa.com



PHONE

Tel: (909) 274-7700

FIND US


Please make an appointment for visiting

​ADDRESS

675 Brea Canyon Rd. #8, Walnut, CA 91789

FAQ

1

How can I sign up to become a Histolab VIP?

Anyone can sign up to become a Histolab VIP. Just go to the bottom of our website and look for “Join Our Mailing List To Become a Histolab VIP". Just enter your information, click “Subscribe Now” and you’re all set! 

2

How do I contact Customer Service?

If you have any questions or issues with your order, please contact our Customer Service at histolab@meditimeusa.com

3

What is your return policy?

Customer satisfaction is our priority. If you find that you need or want to return a product, please call us at (909) 274-7700 Monday through Friday from 9:00 AM to 6:00 PM PST and we will provide you with a Return Merchandise Authorization (RMA) number for you to include with your return.

Please note: HISTOLABUSA.COM is not responsible for lost returns.

Products may be returned for a refund minus any shipping if they are returned within 14 days of purchase date.

All damaged or defective products will be replaced immediately at no charge. HISTOLABUSA.COM will enclose a prepaid return label along with the product replacement.

Please also email us at histolab@meditimeusa.com if you have any further questions.

4

What payment methods do you accept?

HISTOLAB accepts the following forms of payment:

  • PayPal

  • Visa

  • Mastercard

  • Discover

  • American Express

5

When will my Histolab order ship, and how long will it take to get delivered?

All shipments are sent Monday through Friday every week, excluding major holidays. 

We aim to provide the best service by processing and shipping each order within one day of being placed.. Thus, deliveries can be expected to arrive within no later than three business days.

6

What if I didn't find my question here?

If you have any questions that are not included in our FAQs, we would love to hear it! Please send your questions to us via our Contact Us page.

ADDRESS

675 Brea Canyon Rd., #8 Walnut, CA 91789

CONTACT US

 

T: (909) 274-7700

histolab@meditimeusa.com

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© 2017 by AMA / Meditime - Official U.S. HISTOLAB Distributor